Terms
Terms.
Last updated September 2026
1. Who we are and what this covers
These Terms govern your use of idist.com and the services provided by IDist, a product of Trusound LLC ("IDist", "we", "us"). By using the site, or engaging the Assessment or the Record, you agree to these Terms.
2. The services
- The Assessment. In person in Manhattan. What the building and the public record allow, what residences like yours typically permit, and the questions to put to your board in writing.
- The Record. The interior design plan for your residence, up to eight rooms, prepared in person across the tri state area. Each room in the order the work should happen, with pieces named, the reason each belongs, and a retail estimate.
- The platform. Your record, held on a private page, renewed annually.
3. Fees, payment, and refunds
- Fees are set out in your engagement letter and confirmed in writing before the visit is scheduled.
- Refer someone who engages the Record and pays in full, and your next annual renewal is free. One renewal per referral. The credit does not stack, does not carry forward, and has no cash value.
- Fees are non refundable. This is a professional service that requires people, time, and an onsite visit. Once the visit is scheduled or work has begun, time cannot be returned.
4. Intellectual property
- We own the platform. The software, the private page, the Record format and templates, our process and methodology, our brand, and the IDist name and mark are owned by Trusound LLC and are protected by law. IDist is a registered trademark of Trusound LLC.
- You own your facts. The factual content of your Record, the details of your residence and its contents, belongs to you. The Record is yours to keep and to use with any firm you choose, whether or not you renew.
- What you may not do. You may not copy, reproduce, reverse engineer, scrape, resell, or use our platform, Record format, or methodology to build or assist a competing service, and you may not remove our marks or present our work as your own.
- Improvement of our services. We may use de identified and aggregated information, in a form that does not identify you or your residence, to operate, develop, and improve our services and our reference corpus.
- Feedback. If you give us feedback, we may use it without obligation to you.
5. Confidentiality
We hold the details of your residence in confidence and share nothing without your direction. In turn, you agree to keep our non public methods, pricing, and materials confidential.
6. What the Record is
The Record is a design plan. It is not tax, legal, accounting, appraisal, or insurance advice, and we are not your accountant, attorney, appraiser, or insurer. Retail estimates are estimates as of the date written, not quotes and not appraisals. Prices and availability change. A firm quote comes from the seller at the time of purchase. The record is documentation of work completed. It is not a representation for sale purposes and does not constitute an appraisal, valuation, or warranty of any kind.
7. Independence and third parties
- We do not order, we do not manage the work, and we are not paid on what you buy. No part of the Record depends on what you purchase or who you purchase it from.
- Use your Record with your own architect, designer, or contractor, with us, or with no one. Trade pricing is a function of purchasing, and purchasing happens only under a separate engagement with ERA Interiors, which is a different company, contracted separately, and disclosed to you before it begins.
- We are not responsible for the work, advice, or outcomes of any third party, including any firm you engage to act on your Record.
8. The website and its images
Some images on this site are representative, and identifying details are withheld, to protect our clients and the artists we work with. Nothing on the site is a guarantee of any result, or an offer that binds us, until we confirm an engagement in writing.
9. Warranties and limitation of liability
The site and services are provided as is, to the fullest extent permitted by law, and we disclaim implied warranties. To the fullest extent permitted by law, our total liability for any claim arising from the services is limited to the fees you paid us for the engagement at issue, and we are not liable for indirect, incidental, or consequential damages.
10. Indemnification
You agree to indemnify us against claims arising from your misuse of the services, your breach of these Terms, or your use of the Record with any third party.
11. Term, termination, and changes
We may suspend or end access for breach of these Terms. We may update these Terms, and material changes take effect when posted. Your continued use means you accept the change.
12. Governing law and disputes
These Terms are governed by the laws of the State of New York. Any dispute will be resolved in the state or federal courts located in New York County, New York, and you consent to that jurisdiction. (Your attorney may prefer to place binding arbitration here.)
13. Contact
support@idist.com. 57 W 57th Street, New York, New York.