Terms.

1. Who we are and what this covers

These Terms are between you and Trusound LLC ("we", "us"), which operates IDist ("IDist") at idist.com and nycid.com. They govern your use of idist.com and the services provided by IDist. By using the site, buying the membership, or engaging the Record, you agree to these Terms.

2. The services

• The Record. The interior design plan for your residence, up to eight rooms, prepared in person across the tri state area, and by request elsewhere in the United States. Each room in the order the work should happen, with pieces named, the reason each belongs, and a retail estimate.
• The platform. Your record, held on a private page, renewed annually.

3. Record fees, payment, and refunds

• Record fees are set out in your invoice, which is due in advance of the visit.
• Refer someone who engages the Record and pays in full, and your next annual renewal is free. One renewal per referral. The credit does not stack, does not carry forward, and has no cash value.
• Record fees are non refundable. The membership has its own refund clause in section 5. This is a professional service that requires people, time, and an onsite visit. Once the visit is scheduled or work has begun, time cannot be returned.

4. The Record

The Record is a professional service delivered by private appointment. A member of our team visits a residence in person, documents it, and prepares a verified record of what is there. Visits are arranged individually after you request one.

• A private agreement. Each Record is a private agreement between the owner of the residence, or the person the owner has authorized, and us. We are engaged by you, and not by any building, board, managing agent, buyer, broker or other third party. No third party is a party to the agreement or has any right to your Record or to anything we prepare for you unless you choose to share it.
• Your authority and access. You confirm that you own the residence, or that its owner has authorized you to request the Record and to give us access. You are responsible for arranging access, including any building, board or management approvals, and for ensuring that someone is present where needed. We may decline, reschedule or end a visit for safety reasons, if access is not as arranged, or if we cannot confirm your authority.
• What a Record is. A Record documents what we observe and what documents show on the date of the visit. It is not an inspection, appraisal, survey, engineering or architectural report, code review, legal opinion or valuation. Consult a licensed professional before you rely on it for any of those purposes.
• Scheduling and payment. After you request a Record, we agree a day and time with you and send an invoice, which is due in full before the visit. To reschedule, contact us at least two business days before the appointment.
• Your Record. You decide who can see your Record. Apart from our team and the service providers who help us deliver it, we show it to no one else unless you direct us to, or the law requires it. You give us permission to host it, and to use information from it, with names, addresses and other identifying details removed, to improve our service and to build general building-level information. We do not sell your Record. You can ask us to remove your personal details from your Record. We will do so where we can, but we may keep payment and accounting records, security and audit logs, and information that has already been de-identified.

5. The membership

The IDist membership is a paid membership for 12 months from the date of payment. What it includes is as described at checkout. It is a one time payment and does not renew automatically. We may email you before it ends to offer renewal. Buying again adds 12 months to the end of your current term.

• Price and payment. Prices are in US dollars, as shown at checkout. Payments are processed by Stripe. We do not see or store your card number.
• Refunds. If you have not received a building report, you can ask for a full refund within 14 days of paying by writing to support@idist.com. After that, or once a report has been delivered, the membership is non refundable except where the law requires otherwise. A refund ends the membership immediately. If we materially reduce what the membership includes during your term, you can ask for a refund of the unused portion.
• Separate from the Record. The membership is not The Record and carries no credit toward it. The Record is a separate service, described in section 4.
• Your use. The membership is for your own use, for people 18 or older. Do not resell reports or data, scrape or bulk download the sites, use automated tools without our written permission, or use anything you receive to harass, track or locate a private person. We may suspend access if you breach these Terms.

6. Information, not advice

Search results and reports compile public records and third party data. They can be incomplete, out of date or wrong. They are information only, not legal, engineering, architectural, tax or financial advice. We do not appraise property, advise on price, or act as a broker or agent. Check with the building, the relevant city agency and a licensed professional before you rely on anything.

7. Intellectual property

• We own the platform. The software, the private page, the Record format and templates, our process and methodology, our brand, and the IDist name and mark are owned by Trusound LLC and are protected by law. IDist is a registered trademark of Trusound LLC.
• You own your facts. The factual content of your Record, the details of your residence and its contents, belongs to you. The Record is yours to keep and to use with any firm you choose, whether or not you renew.
• What you may not do. You may not copy, reproduce, reverse engineer, scrape, resell, or use our platform, Record format, or methodology to build or assist a competing service, and you may not remove our marks or present our work as your own.
• Improvement of our services. We may use de identified and aggregated information, in a form that does not identify you or your residence, to operate, develop, and improve our services and our reference corpus.
• Feedback. If you give us feedback, we may use it without obligation to you.

8. Confidentiality

We hold the details of your residence in confidence. Apart from our team and the service providers who help us deliver the service, and except where the law requires it, we share nothing without your direction. In turn, you agree to keep our non public methods, pricing, and materials confidential.

9. What the Record is

The Record is a design plan. It is not tax, legal, accounting, appraisal, or insurance advice, and we are not your accountant, attorney, appraiser, or insurer. Retail estimates are estimates as of the date written, not quotes and not appraisals. Prices and availability change. A firm quote comes from the seller at the time of purchase. The record is documentation of work completed. It is not a representation for sale purposes and does not constitute an appraisal, valuation, or warranty of any kind.

10. Independence and third parties

• We do not order, we do not manage the work, and we are not paid on what you buy. No part of the Record depends on what you purchase or who you purchase it from.
• Use your Record with your own architect, designer, or contractor, with us, or with no one. Prices and estimates in a Record are retail. The Record does not include trade pricing. Purchasing, including trade pricing and any related fees or commissions, happens only under a separate engagement with a different company, contracted separately and disclosed to you before it begins.
• We are not responsible for the work, advice, or outcomes of any third party, including any firm you engage to act on your Record.

11. The website and its images

Some images on this site are representative, and identifying details are withheld, to protect our clients and the artists we work with. Nothing on the site is a guarantee of any result, or an offer that binds us, until we confirm an engagement in writing.

12. Warranties and limitation of liability

The site and services are provided as is, to the fullest extent permitted by law, and we disclaim implied warranties. To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages. Our total liability for any claim is limited as follows. For the Record, to the fees you paid us for the engagement at issue. For the membership, to the amount you paid us for the membership in the 12 months before the claim. Nothing in these Terms limits liability that cannot be limited by law.

13. Indemnification

You agree to indemnify us against claims arising from your misuse of the services, your breach of these Terms, or your use of the Record with any third party.

14. Email list, term, termination, and changes

Free list. When you join the free list we send a confirmation email and nothing further until you confirm. Every email has an unsubscribe link. We do not sell or rent the list.

We may suspend or end access for breach of these Terms. We may update these Terms. The date at the top shows the latest version, and material changes take effect when posted and apply going forward. Your continued use means you accept the change.

15. Governing law and disputes

These Terms are governed by the laws of the State of New York. Any dispute will be resolved in the state or federal courts located in New York County, New York, and you consent to that jurisdiction.

16. Contact

Questions: support@idist.com. 57 W 57th Street, New York, New York.